Frequently Asked Questions

Find answers to our most common questions about custom items, premade items, orders, creator resources, and support.

General

Bratzip is your go-to source for premium FiveM creator resources including custom skins, tattoos, and educational content for server owners and creators.

After purchase, you’ll be able to download your files instantly from the Thank You page. If you have any trouble downloading them, please join our Discord server and open a Creator Ticket for assistance!

Orders & Payments

We accept all major credit cards, PayPal, and other secure payment methods through our Shopify checkout.

Discord we only accept Apple Pay.

Digital products are delivered instantly after purchase on the Thank you page, or via Discord ticket. Simply follow the post-purchase instructions to get immediate access.

Custom Items

Yes! We offer custom creation services. Contact us through Discord to discuss your specific requirements and get a quote.

Custom orders typically take 3-7 business days depending on complexity. Rush orders may be available for an additional fee.

Premade Items

Premade items are available to multiple customers. If you need exclusive content, please inquire about our custom creation services.

Yes! Each product page includes detailed images and descriptions. You can also join our Discord for additional previews and community feedback.

Creator Resources

Absolutely! Check out our Learn section for comprehensive tutorials on creating and implementing FiveM assets.

You will need Photoshop 2020.

Learn

Yes! Our Learn content is designed for all skill levels, from complete beginners to advanced creators looking to refine their techniques.

Premium support is available through our Discord community. Open a ticket and our team will provide personalized assistance.

Refunds & Policies

Due to the digital nature of our products, all sales are final. However, if you experience technical issues, please contact us and we'll work to resolve them.

No. All purchases are licensed for single-user use only. Sharing or reselling our assets is strictly prohibited and may result in account termination.

STILL HAVE QUESTIONS?

Can't find the answer you're looking for? Open a ticket in our Discord and our team will be happy to assist you.

OPEN A DISCORD TICKET