BRAT.ZIP Contact Information

Last Updated: June 27, 2026

For all support, questions, and order-related issues, please use the official BRAT.ZIP support channels listed below.

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📩 Primary Support (Recommended)

Discord Support Tickets:
Please open a ticket in our official Discord server.

When creating a ticket, include:

• Your order number
• A clear description of your issue
• Any screenshots (if applicable)

This is the fastest way to get help with:

• Orders & delivery
• Custom requests
• File access issues
• Payment confirmation
• General support

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⏱ Response Time

• Typical response time: a few hours
• High volume periods may take up to 24 hours
• Custom order discussions may take longer depending on complexity